Privacy Policy

Effective Date: 9/19/24

Endurance Custom Finishes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that you share with us through our website, [https://www.endurancecustomfinishes.com] (the “Website”). This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our Website. By accessing and using our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information and non-personal information when you interact with our Website.

a. Personal Information

We collect personal information that you voluntarily provide to us, such as:

  • Your name

  • Email address

  • Phone number

  • Postal address

  • Other contact details

You may provide this information when filling out forms (e.g., contact forms), subscribing to newsletters, or requesting information about our services.

b. Non-Personal Information

We also collect non-personal information automatically, including but not limited to:

  • Your IP address

  • Browser type

  • Device information

  • Operating system

  • Date and time of your visit

  • Pages you visit on the Website

  • Referring website (if any)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and requests

  • To provide information about our services

  • To improve the Website’s functionality and performance

  • To analyze website traffic and user behavior for improving content and services

  • To communicate updates, promotions, or other relevant information (with your consent)

  • To comply with legal obligations or resolve disputes

3. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your experience on our Website. Cookies are small files placed on your device that allow us to recognize your browser and capture information such as your preferences or past visits.

You can control the use of cookies through your browser settings. However, disabling cookies may limit the functionality of the Website.

4. How We Protect Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure hosting environment

  • SSL (Secure Socket Layer) technology to encrypt data transmission

  • Regular security assessments

Please note that while we take appropriate steps to safeguard your information, no internet transmission or electronic storage method is entirely secure. We cannot guarantee absolute security.

5. Third-Party Links

Our Website may contain links to third-party websites, such as social media platforms or partners. This Privacy Policy does not apply to those websites, and we are not responsible for the content or privacy practices of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share personal information with trusted third-party service providers who assist us in operating the Website or delivering services.

  • Legal Compliance: We may disclose personal information if required by law or in response to valid legal requests (e.g., subpoenas or court orders).

  • Business Transfers: In the event of a merger, acquisition, or asset sale, we may transfer personal information as part of the transaction.

7. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request that we correct any inaccuracies in your personal information.

  • Deletion: Request that we delete your personal information, subject to legal obligations.

  • Opt-Out: Opt out of receiving marketing communications by following the unsubscribe link in our emails.

To exercise any of these rights, please contact us at [insert contact email].

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete the information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the effective date of the updated policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Endurance Custom Finishes
Email: clientcare@ecfinishes.com
Phone: 540-478-2211